Shipping policy
Any problems with items that may qualify for a redo or credit must be reported within 7 days of being received. This includes issues regarding design, misspelled names, missing items, or items with rips or tears. If there is an issue, we need to be notified right away to take care of it. Act fast! Please keep in mind, issues with custom orders due to ordering incorrect sizing, incorrect numbers, incorrect uniform style, incorrect color; do not qualify for exchange or return. Visual evidence of errant apparel must be provided for all issues that you may have.
Please note that if an exchange is requested and it is not due to an error on our part, the customer will be responsible for the shipping costs incurred. We appreciate your understanding and cooperation in this matter.
